About us

About Us

We're the 1st fix specialists: we stock it right all the time, and deliver it right every time.

We take orders up until 6pm!

Meaning you avoid costly delays

Order from the Suppliers you trust

We are never out of stock

We’re an independent plumbing and heating merchant. We’re privately-owned and have been supplying materials to plumbers since 1973.

At our core, we have a real understanding of your need for complete and on-time deliveries. That’s why we focus our stocking policy, work ethic and drive around this as our goal. As such, we pledge to give each customer one less thing to worry about by buying their materials from us.

We’ve built our reputation on reliability in 1st and 2nd fix kits, heating and sanitary ware, and supplying companies of all sizes across a diverse range of building industry professions.

We’re a team of 50 service-led individuals, and we’re proud that many of our customers have been with us for decades.

We only supply quality brands, and never compromise on our stock levels. To us, back orders are failures.

Our long-term partners are some of the best in the business, including:

  • Osma
  • Marley
  • Polypipe
  • Lawton Copper Tubes
  • Hep2O
  • OMNIE
  • Verplas
  • Aquatherm

 

We’re extremely proud of our delivery policy. Our warehouse team work a night shift to make sure all our orders are hand-picked, checked and loaded ready for next-day delivery. 

We provide this unique service to areas as far away as Essex, Northampton, London, Birmingham, Oxford, Swindon and Weymouth from our Southampton mega-branch.

Our customer satisfaction promise

“We always aim to give our customers want they want. If we can’t we tell them straight away.” - Spencer Wright, Owner of PVC.